One of my patients recently called and said, “The fillings I just had done are changing color.” Immediately I thought what is she eating/drinking/smoking to cause this? Is she drinking lots of coffee or wine? My next inclination was to check when the fillings that were “just placed” were truly done. When I saw that they had been placed within the past couple of months, I really started to scratch my head. The next thing she said totally stumped me... she told me that the
Use this self-etching technique on patients in need of preventive sealing of pits on permanent teeth presenting a raised risk of developing cavities. Sealing with Prevent Seal gives protection to sensitive tooth surfaces by protecting them with a waterproof layer of resin, which prevents the penetration of bacteria and enhances oral hygiene. Advantages: No etching, no rinsing! A real time saver. Excellent bonding strength on enamel (21MPa) for a long lasting seal. Optimal flu
I recently had the responsibility of planning a hotel stay for my son’s basketball team, of which my husband is the head coach, and their parents for an out of town tournament. Easy, right? I figured a group reservation for 12 families couldn’t be that hard. I told my husband, “I’ll take care of this for you, honey.” I winked at him and walked away thinking that ‘someone’ is going to get major brownie points for this task. What seemed easy in theory, proved exasperating. On
After I have a tremendous service experience, for example a great meal out at a spectacular restaurant, a pleasant stay at a top-notch hotel, or a blissfully relaxing stint at a spa, I always get delightfully pleased when the response to my enthusiastic thank you is: "My pleasure!" or "Happy to do it!" or even the old stand-by "You are welcome!" Is this because I'm a hopeless nerd? A silly sap? Yes, but I'm also well aware of how the words we speak affect people differently.