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August 30, 2019

Whew, summer has been a wild ride! Between three epic summer family vacations, baseball games/tourneys/trips for two boys, dance competitions, triathlon events and training, continuing education meetings, and busy work schedules that seemed to vary from week to week, i...

June 28, 2019

What does joy mean to you? It's hard to define. Joy does not equal happiness though, it's simpler than that. It is a physical sensation that is triggered by small moments, and it has great power. When I think of joy puppies, snuggling, warm blankets, babies, bubbles, b...

May 17, 2019

In early February I was asked by my leadership team to be the keynote speaker at our CenterPoint continuing education program for all of our 10 practices of dentists and dental professionals.  This totals more than 100 people. I immediately said yes, because it’s alway...

April 19, 2019

One month ago today, I was heading home from an epic adventure with my whole family and three special team members to the eastern highlands of Guatemala to do dental mission work.  We spent eight days working in a dental clinic, treating the indigenous people of Guatem...

August 23, 2018

I finallyreached the end of my own personal journey with Invisalign treatment.  After a mere 20 weeks, I am thrilled with the changes that these clear aligners have made on my smile.  Each step in the process was user-friendly (not just to me as the patient, but also t...

September 6, 2017

There are days when dental school can seem like a nightmare. You are struggling to stay afloat in the never-ending stream of lab practicals, tests, quizzes, and requirements. If you are in clinic too, you are trying to manage your patients and their demands, referring...

July 5, 2017

As a woman, I am well aware of the gender stereotypes we receive in the dental workplace, "catty,” “negative Nancy” and let’s not forget the use of the “B” word. I hate all of these terms, it’s bad enough that some days the office vibe isn’t as positive as it should be...

June 19, 2017

Do you combat patients’ fears daily? Do you know one of the best ways to beat the fight against anxiety and even deep-seated phobias? It isn’t medicating patients, it’s in the words we use to orient patients and ease their fears of what lies ahead.

This year I clos...

June 6, 2017

As dentists, we're constantly under pressure to meet time expectations. Not only for our team, but also for our patients. Effective communication is key when the unpredictable occurs and an appointment runs longer than expected. 

I was quickly reminded of...

February 3, 2017

After I have a tremendous service experience, for example a great meal out at a spectacular restaurant, a pleasant stay at a top-notch hotel, or a blissfully relaxing stint at a spa, I always get delightfully pleased when the response to my enthusiastic thank you is: "...

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